CRITICAL SUCCESS FACTORS
The Critical Success Factors were developed to provide
a list of primary conditions that must be met to ensure that the Kansas Department
of Transportation (KDOT) has been effective in delivering a statewide transportation
KDOT is successful at providing
a statewide transportation system to meet the needs of Kansas when:
1. The overall physical condition of the State
Highway System (SHS) improves or remains at a favorable condition.
2. We are able to manage added traffic and
access demands on the SHS without significant decreases in service level.
3. The annual highway accident and fatality
rates decrease or remain the same on the SHS.
4. Public transportation systems show a positive
trend in service.
5. The physical condition of public-use airports
shows favorable improvement.
6. The physical condition
of the shortline railroad infrastructure allows for the safe
and efficient movement of commodities throughout the state.
KDOT is successful as an organization
1. We meet schedules and budgets for construction
2. The cost of agency operations remains at
or below the current (baseline) level, factored for inflation.
3. Legal actions against the agency are at
or below the current (baseline) level.
4. Our employees are safe, productive, and
effective and have a sense of personal fulfillment.
KDOT is successfully satisfying
our customers when:
1. The public is satisfied with the provided
level of service.
2. KDOT and its business partners have a win-
3. The public perceives the department is providing
valuable services for their tax dollars.
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