511 Traveler Information
Kansas 511: The Statewide Advanced Traveler Information
On January 15, 2004, the Kansas Department of Transportation (KDOT)
launched 511, a new statewide advanced traveler information service.
By calling "511" on any phone, travelers can hear up-to-date, route-specific
road conditions, construction detours and travel weather information
for Interstate, US, or state highways in Kansas, and the Kansas
Turnpike. Information is also provided for Nebraska (the only adjacent
state with a 511 system). Phone numbers are provided for similar
information in other surrounding states. 511
prompts callers to select the route and road segment they want by
saying the route number or using their phone's keypad.
Kansas 511 addresses some
of America's greatest concerns about safe travel. According to recent
research, motorists consider weather-related travel information
most important followed by accident or road incident reports, construction
updates, and major highway congestion.
In Kansas, the 511 number
has replaced the toll-free statewide
Road Condition Hotline (1-800-585-ROAD) that provided pre-recorded
regional road/weather information. Now, anyone who calls the Road
Condition Hotline will be rolled to the 511
system. KDOT has placed 511 signs
along Interstate and other state highways to inform travelers about
the new service.
Kansas' 511 initiative is
part of a program to establish 511
as the nationwide Traveler Information Number. The 511 system is
a partnership that includes, but is not limited to, KDOT, the Kansas
Highway Patrol, the Kansas Turnpike Authority, and the state's local
telephone and cellular service providers. The Kansas 511 system
can also be reached from anywhere in the U.S. or Puerto Rico by
calling 1-866-511-KDOT (5368).
511 should not be confused
with 911, the nationwide emergency response number. Any situation
requiring police or highway patrol, fire department, ambulance,
or other emergency services must still be reported to 911, which
is operated by trained public safety dispatchers.
For further information about 511, contact Barb Blue, Advanced
Traveler Information System (ATIS) Coordinator, Kansas Department
of Transportation, Eisenhower State Office Building, 700 SW Harrison
Street, Two-West, Topeka, KS 66603-3754, 785-291-3818, email@example.com.