- What is 511?
511 is the new, easy-to-remember telephone number for travel
- How was 511 established?
In July 2000, the Federal Communications Commission (FCC) assigned
511 to government entities for landline and wireless telephone
services for travel information services. The goal is for each
state to have 511, with similar information available in all states,
and all of the state systems to become interconnected.
- What kind of travel information
does 511 provide in Kansas?
Automated, near real-time, route-specific road conditions, construction
detours, and travel weather (both current and forecasted) information
for Interstate, U.S., or state highways in Kansas and the Kansas
Turnpike. Travelers can also request information for Nebraska
State Highways (the only neighboring state with 511). As other
states adjoining Kansas deploy 511, access to their information
will also be provided. Kansas 511 also broadcasts active AMBER,
General Transportation or Homeland Security Alerts.
- When can I call 511?
You can call anytime-24 hours a day, 7 days a week, 365 days
a year; however, you should not call 511 on your cell phone while
driving. For everyone's safety, we urge you to call before you
travel or while stopped in a safe location.
- Can I call 511 from anywhere in
You can call Kansas 511 from anywhere in Kansas on a landline
or cellular phone. Cellular phones near the state's borders may
be routed to towers that serve surrounding states. If dialing
511 doesn't work from your phone, you can call 1-866-511-KDOT
(5368) from anywhere in the U.S. on either a landline or cellular
phone to reach Kansas 511.
- How does 511 work?
Just call 5-1-1 from any phone to be connected to a computerized
voice message system. When prompted, you can say the route number
or use your phone's keypad to request route-specific information.
511 information is also available on the internet at http://511.ksdot.org
- Is there a charge for 511?
Information is provided free of charge (or no more than the cost
of a local call) from a landline phone. For cellular phone users,
the call might count against their minutes, but no roaming fee
should be charged.
- Other Facts about 511 in Kansas
* 511 began in Kansas on January 15, 2004. Kansas was the 17th
state to offer the service with statewide information.
* 511 in Kansas replaced the Road Condition Hotline (1-800-585-ROAD)
on June 30, 2004. Anyone calling the hotline number will be rolled
directly to 511.
- How does 511 benefit travelers?
* 511 offers more and better information with easier access for
* 511 provides a consistent approach to delivering travel information
* Travelers can use 511 to make informed travel choices
* Weather alerts can warn drivers about potentially dangerous
storms in their area so they can take appropriate action